Sessions / Topics in Adiministration.....

                                    Salesforce.com Admin

 Demo: What is Cloud Computing, salesforce.com?

Session 1: 

                   Salesforce.com components

                        Creating Application, Object, Assigning to Tab

Explain about Warehouse application, Merchandize

Session 2:

                  Merchandize

Invoice Table and Fields

Line Items Table and fields

Session 3: 

                  Layouts

Customizing Layouts

Page Layout: Displaying Records default

Search Layout: Tablelayout (on selecting object tab)   

Lookup Layout

Session 4:  

                   Relationships

Lookup and Master Detail

Hierarchical and Many to Many Relationships

Session 5: 

                    Formulas

 Formulas and validations

 Rollup Summary

Session 6:

                    Workflow & Approval Process

                        Workflow Rules

            Evaluation Criteria: Effects database and types

                        Rule Criteria: Criteria Met or Validations

                        Actions: Field Update, Email Generation, Task, Outbound       messages

Session 7:

                   Security

                        Roles and Profiles Creation

                        Permissions and settings, Standard and Customizing profiles

                        Users Creation

Session 8: 

                   Email Process                      

                        Email Templates

                        Workflow Approval Process,

                        Testing through E-Mail and from Manager Users

                        Letterhead Types, Email Templates Types, Mail Merge

Session 9:

                    Reports

                        Tabular, Summary Reports,

                        Schedule and Join Reports

Session 10:

                        Dashboards & Charts

                        Distributing applications within organization

                        Groups and Queues

Session 11:

Data Loader, Exporting, Inserting, Updating records from .csv file

Procedure for Mass Delete Records in Salesforce.com

Session 12:

Salesforce Customization

                        Campaign, Leads, Accounts,

Contracts, Sales, Solutions

Session 13:

                        Trigger Types and its Events

                        Monitoring Debug Logs 

Session 14:

                        Scheme Builder

                        Annotations

                        Testing Phase using sf.com

Session 15:

                        Cloud Computing Services and Advantages

                        IASS, PASS, SAAS

                        Features, Key Aspects, Stakeholders of SF.com

Session 16:

                        What is CRM, Features, Relationships and Benefits of CRM ?

                        CRM Metrics (Marketing, Sales, Service)

                        Sales Process Flow

Session 17:

                        What is salesforce.com, CRM PRODUCTS?

                        Applications in SF.com (Marketing, Sales, Service)

                        SF.com Clouds, Homepage

                        Working with SFDC.com and Database.com

                        Salesforce.com Editions & Environments

                        SF.com Application, Object, Tab, Fields

                

Session 18:

                        Field Level Security, Junction Object

                        Formula Fields, Basic and Advanced Formulas

                        Date & Time Functions, Text, Logical and Math functions

                        Permission Sets and Object Permissions

Session 19:

                        End-End Project Implementation Life Cycle

                        Support Project Life Cycle

 

Session 20:

                        Public Webpage

                        Creating Domain Name and Configure and Test the Site

 

Session 21:

                    Integration

                        Exchanging Data between Heterogeneous Applications      

                        Communication between Salesforce applications

Session 22:

                    Web services and AJAX

                        Inbound and Outbound Web Services using SOAP WSDL

Session 23: 

                    Mobile Application

                        Creating and Executing Mobile Application

                        Heroku, Chatter   

Session 24:

                   Recrui tment Project Guidance